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FN failed to communicate and contact me about a bolt within the Scar 17s that could potentially fail and explode, possibly injuring me or killing me. This is unacceptable and now I have an expensive paper weight sitting in a cheap piece of *** cardboard box. I understand some manufacturers have recalls like this but when it endangers my life directly, I take it personally. Also, if my rifle did injure me, my lawyers would be knocking on their... Read more

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Bought a new FNX. Since an rmr was supposed to fit on it, bought the optic. When I went to put the optic on I found that when gun was manufactured, they had torqued down the mounting screw so hard they were impossible to remove. Using the tool that came with the gun, I stripped the top of the screw off. Tried to call customer service, got messsge that the voice box was full and then they hung up. Called repair, again same message and hang up. ... Read more

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Sent to FNUSA and they confirmed receipt in April 2016. I have been calling and emailing for status and keep being told " waiting on shipment from Belgium" , there are row boats that can make that trip faster......I am completely frustrated with the lack of concern on replying with a legitimate date to expect delivery. I have even contact Brownells because FNH keeps mentioning them as a source to follow up with ( doesn't make sense ). Todate not... Read more

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I currently own an FN .40 and was looking to purchase a home defense shotgun. Through an NRA trainer program I was able to place an order directly with FN. I followed the instructions and faxed the order to the fax number indicated on the order form. A week after the order I had yet to receive a confirmation. I sent an email inquiry and left 3 voice messages (all with a different person). I never heard back from anyone. I finally spoke to... Read more

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Sent the gun to them in December they said the gun needed replaced they said it was a ammo issue and not the gun so i contact Remington send the ammo back to them they said they found the ammo was bad and would take care of it they over night a check to fn on February 25 to cover to replacement i still have no gun i call once a week they tell me they dont have any they r waiting for one to come in if a factory service center cant get a gun in... Read more

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Bought an fn5.7 a few days later I noticed a chip missing from the hand grip. I called FN Hershel they said keep shooting it for a wile then send it in and we will replace it. I did that and now they want me to pay nearly $900.00 for it Read more

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I bought a FNS9 when it first came out and i love it but, the rail that holds the backstrap and the backstrap retention spring broke causing my backstrap to slide off the pistol. I contacted FNH to at the very least request a price to replace the entire lower, i was told that no price will be given until i send my gun in to FNH. There are no representatives in the state of GA to be able to communicate with or to explain the problem without... Read more

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So i bought an FNP 40 back in September and it is a great gun i call the company to order a smaller back strap for my small hands back in November when they had my gun in service at the shop they said $5 and they will ship it back to me with my gun. So i paid and i got my gun back a week later with the back strap for a different gun so i called them and they said they were sorry and that i should send it back and they will send me another one... Read more

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Mislead and sold a fraudulent product. FM Herstal Ammunition. Showed one product in the photo and shipped another. These people are cheats and liars. They overcharged for an item and claimed it was no longer available. FN Herstal Ammunition. SS195. The fact is there is plenty of it and it is not rare or discontinued ammunition. These people need to be put out of business. They are lying about their products, and then shipping a totally different... Read more

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