FN Herstal - Terrible Customer Service
I currently own an FN .40 and was looking to purchase a home defense shotgun. Through an NRA trainer program I was able to place an order directly with FN.
I followed the instructions and faxed the order to the fax number indicated on the order form. A week after the order I had yet to receive a confirmation. I sent an email inquiry and left 3 voice messages (all with a different person). I never heard back from anyone.
I finally spoke to someone who claimed they had fired a bunch of people and that is why things were the way they were. They never found my order.
What a horribly frustrating experience. I will be purchasing the firearm from a different manufacturer.
Reason of review: Order processing issue.
Location: Silver Spring, Maryland
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
don't buy anything from fn
Contact the FN ProShop they handle this now. Proshop@***.com they will get it shipped out and turned around quickly