Product: Fn Herstal Customer Care Clear all filters (0 of 6 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Show

FN Herstal - Didn't honor warranty

after I sent pictures of fnx9, showing where the fault is on the polymer,took 2 week for them to call me back to tell me that they don't see what I was talking about, and went around and around talking other *** that didn't matter, at the end they said we can't help you.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Fn Herstal Customer Care
#1042089
Reply to reviews
Show

FN Herstal - Repair service department sucks

waiting for them to get an answer for over 2 weeks and still waiting. I will never buy anything from them again.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Fn Herstal Customer Care
#1041243
Reply to reviews
I had faulty magazine s for fnp 45 ,first they were great,sent magazine 3,then lost them in there factory docking area, then was advised to send pistol new 45 fnp,so l did doubting ,service ,well afrter many phone calls to main person service department, they sent new...
Read more
h.kitchener
h.kitchener

Yes, FN USED to be great and still make some fine products, but their customer service seems to have fallen on hard times. Luckily, you have many other brands to choose from.

3.5
Product
Fn Herstal Customer Care
#974581
Reply to reviews
FN America customer service is absolutely incompetent.Do not purchase an FN firearm if you live in the USA. If you do you will be unable to receive warranty service, as their customer service and warranty department are run and staffed by people who don't care about...
Read more
Anonymous
Corn Chip

Just another review from a suspected Glock Jock. I own 4 FN firearms, one bolt action rifle and three handguns. I have never had to deal with the warranty department, this is ...

1.0
Inverness, Scotland
Product
Fn Herstal Customer Care
I didn't like
  • Incompetence of customer service
#946593
Reply to reviews
I currently own an FN .40 and was looking to purchase a home defense shotgun.Through an NRA trainer program I was able to place an order directly with FN. I followed the instructions and faxed the order to the fax number indicated on the order form. A week after the...
Read more
Anonymous
Anonymous

don't buy anything from fn

Anonymous
Anonymous

Contact the FN ProShop they handle this now. Proshop@fnamerica.com they will get it shipped out and turned around quickly

Product
Fn Herstal Customer Care
#861617
Reply to reviews
So i bought an FNP 40 back in September and it is a great gun i call the company to order a smaller back strap for my small hands back in November when they had my gun in service at the shop they said $5 and they will ship it back to me with my gun. So i paid and i...
Read more
Product
Fn Herstal Customer Care
#296714
Reply to reviews